Refund policy

Sabuj Sathi Agro Refund Policy

Once we receive your return or the seller notifies us of receipt of return, as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or to your bank account / as Pay balance (in case of Pay on Delivery orders).

Available refund method	Refund Time-frame
Prepaid Orders
Pay Balance*	2 hours
Credit Card/ Debit Card	2-4 Business Days	3-5 Business Days
Net Banking Account (Credited to Bank Account)
UPI Linked Bank Account	2-4 business days
Pay on Delivery Orders
NEFT to Bank Account	2-4 Business Days	3-5 Business Days
Pay Balance*	2 hours
Paper Cheque	8-10 business days

Refund for Pay on Delivery Orders:

For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)).

If you wish to receive the Pay on Delivery order’s refund to your bank account, you can update the details of the bank account in Your Account section or from the Returns Centre when you are returning an item.

Note: Refunds cannot be processed to third-party accounts. The name on your account should match with the name of the bank account holder.